Privacy Policy
Effective Date: October 24, 2025
Business Name: Zipedia Automations
Welcome to Zipedia Automations, a SaaS platform designed to help businesses manage and automate WhatsApp communication efficiently. We respect your privacy and are committed to protecting your personal information.
By using our services, you agree to the collection and use of your information as described in this Privacy Policy.
1. Information We Collect
We collect the following types of data when you use our platform:
a. Personal Information
Name, phone number, and email address
Business details and account credentials
Payment and billing details (processed through secure third-party gateways)
b. Usage Data
Log data such as IP address, browser type, and usage duration
Device identifiers and cookies for analytics and security
Activity logs related to your WhatsApp automation campaigns
c. WhatsApp Data
When you connect your WhatsApp account via our platform:
We access limited data (like contacts, message templates, and delivery reports) necessary to provide the service.
We do not store or read your personal WhatsApp messages or media.
2. How We Use Your Information
We use the collected data to:
Provide, maintain, and improve our services
Authenticate users and manage accounts
Send service notifications, updates, or security alerts
Offer customer support and respond to queries
Comply with legal obligations
3. Data Security
We apply modern security practices including encryption, access control, and monitoring to protect your data from unauthorized access, alteration, or deletion.
However, no online platform can guarantee 100% security. By using our service, you acknowledge and accept this inherent risk.
4. Data Sharing
We do not sell or rent your personal data.
We may share data only with:
Service providers (like hosting, analytics, or payment partners) under strict confidentiality agreements.
Law enforcement if required by applicable law.
5. Your Rights
You have the right to:
Access, update, or delete your data
Withdraw consent to data processing
Request a copy of your data
To exercise these rights, contact us at farazk0792@gmail.com
.
6. Cookies
We use cookies to enhance your experience, track usage, and improve performance. You can choose to disable cookies through your browser settings.
7. Third-Party Integrations
Our platform integrates with WhatsApp and other APIs. These third-party services operate under their own privacy policies, and we recommend reviewing them before connecting your accounts.
8. Data Retention
We retain your information as long as your account remains active or as needed to comply with legal or operational requirements.
You can request deletion anytime by contacting us.
9. Updates to This Policy
We may update this Privacy Policy periodically. All changes will be posted on this page with a revised “Effective Date.”
10. Contact Us
If you have any questions, complaints, or data requests, reach out to:
Zipedia Automations
Flat/Door/Block No. 1504, iTrend Life2
Village/Town: Pimpri-Chinchwad, Block: JQ53+68F
Road/Street: Wakad, City: Pune
State: Maharashtra, District: Nandurbar
Pin: 411057
📞 Mobile: 9890175921
📧 Email: farazk0792@gmail.com